What is Mid-City Supply's Return Policy?

We strive to uphold a customer-friendly approach when it comes to the return of unused merchandise.

 

Our policy is designed to make the return process as smooth as possible for our valued customers. However, it is important to note that a restocking fee will be applied to stock items. This fee is implemented to help offset the costs associated with handling and processing the returned items. In cases where items need to be returned directly to the manufacturer, the return process will be governed by the specific rules and charges set forth by the manufacturer involved.

 

This means that customers should be aware that different manufacturers may have varying policies regarding returns, which could affect the overall return experience. Furthermore, we reserve the right to decline the acceptance of any merchandise that is not in a condition suitable for resale. This includes items that may be damaged, used, or otherwise not meeting our quality standards. We encourage our customers to ensure that any returned items are in their original condition to facilitate a smoother return process.

Click here to read our full Returns Policy.