Alan Grinberg

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Activity overview

Latest activity by Alan Grinberg
  • Alan Grinberg created an article,

    Welcome to Confluence!

     Nice move! Teams using Jira and Confluence ship 76% faster You’re leading the way. Not sure where you are? Learn in 30 secondsYou’re in a space we created to help you onb...

  • Alan Grinberg created an article,

    What is APlay and how does it fit with curriculum?

    APlay, our brand-new streaming service, is designed to significantly reduce the amount of preparation time you need for your sessions. Best of all, it is included completely free with your curricu...

  • Alan Grinberg created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Alan Grinberg created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Alan Grinberg created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Alan Grinberg created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Alan Grinberg created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Alan Grinberg created an article,

    Order Status Inquiry

    Order Status Inquiry Wondering where your order is? We've got you covered. Here's how to check on the status of your order with [Retailer Name]. Check Your Order Status Online The quickest way to g...

  • Alan Grinberg created an article,

    Return and Exchange Requests

    Returns and Exchanges We strive to ensure you're completely satisfied with your purchase. If for any reason you need to return or exchange an item, we're here to help make it right. Return Window Y...

  • Alan Grinberg created an article,

    Payment and Billing Issues

    Payment and Billing Having an issue with a payment or charge on your account? We've got you covered. This guide explains how to view billing details, update payment methods, and resolve any payment...