How to Adjust or Cancel Your Appointments

How to Adjust or Cancel Your Appointments

Managing your healthcare appointments is essential for effective treatment. Here’s how to adjust or cancel your appointments with 9amHealth:

Appointment Adjustments:

To modify your appointment details, follow these steps:

1. Log into Your Account: Access the 9amHealth platform using your credentials.
2. Access Appointments: Navigate to the 'Appointments' section to view your scheduled sessions.
3. Select Appointment: Choose the appointment you wish to modify and check available rescheduling options.
4. Make Adjustments: If modifications are possible, select the new date or time and confirm the changes.
5. Receive Confirmation: You will receive a confirmation email with the updated details.

Canceling Appointments:

To cancel an appointment, follow these steps:

1. Find Your Appointment: In the 'Appointments' section, locate the session you wish to cancel.
2. Check Cancellation Policy: Ensure the cancellation is within the allowable timeframe to avoid charges.
3. Cancel the Appointment: Select 'Cancel Appointment' and follow the prompts to complete the process.
4. Confirmation: A confirmation email will be sent once the cancellation is processed.

Need Assistance?

If you encounter any issues or require further help, please contact our customer service team. We are here to support your healthcare journey.