Alan Grinberg

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Articles

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  • What is Mid-City Supply's Return Policy?

    We strive to uphold a customer-friendly approach when it comes to the return of unused merchandise.   Our policy is designed to make the return process as smooth as possible for our valued customer...

  • Rapid-Access Counselling Services

      All counselling is delivered by Masters-level Registered Psychotherapists, Registered Social Workers, and Registered Nurses, as well as Traditional Counsellors, all of whom have experience and ...

  • IT Support (Sample) Video article

      IT support plays a vital role in the functioning and efficiency of our internal operations. It serves as the backbone of our technological infrastructure, ensuring that all systems run smoothly ...

  • Standard delivery

    Please review the standard delivery chart below for information on rates and time windows. Shipping can be expedited in 2 - 3 days. You can use bulleted lists to highlight content:  Highlight #1 H...

  • I've lost my Madison Club Card, how do I replace it?

    If you’ve lost or misplaced your Madison Card, no problem! Please fill out this form and we’ll get a new one issued to you straight away. You can use bulleted lists to highlight content:  Highligh...

  • I don’t like my item - can I get a refund?

    We have a refund policy outlined here. Depending on the reason for your return or refund, you may be entitled to a full or partial refund. You can use bulleted lists to highlight content:  Highlig...

  • How do I repair an item?

    To repair an item you can take care of it at home or depending on the item, you can send it to use for servicing. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highli...

  • I've lost the returns form I received with my delivery, What do I do?

    You can download a returns form (attached to this article) or simply head to our online form and fill it out to make a returns request. You can use bulleted lists to highlight content:  Highlight ...

  • Eyewear warranty

    If you purchased a warranty for eyewear, you are entitled to a replacement or free servicing on the frames. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3...

  • Courier partners

    We are proud partners of a number of premium courier services. We partner with Hermes, Yodel and DHL. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highlight #3 Text...