Seattle Gymnastics Academy FAQs

Overview

Seattle Gymnastics Academy (SGA) provides a safe, positive, and progressive environment for gymnasts of all ages. This guide is designed to help our families navigate enrollment, billing, safety protocols, and missed classes.

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1. Enrollment & Membership

SGA operates on a continuous enrollment system rather than fixed sessions. This means your child's spot is held month-to-month until you submit a formal withdrawal.

• When can I join? Since enrollment is continuous, new gymnasts can join at any time during the year, provided there is space in the class.

• Waitlists: If a class is full, you may join up to three waitlists. When a spot opens, all families on the waitlist are notified simultaneously via email/app, and the spot is filled on a first-come, first-served basis.

• Promotions: Students are continuously evaluated. When a coach determines a student is ready for the next level, you will be notified of their "Promotion" status to help you find a new class time.

2. Billing & Payments

To keep things simple, tuition is amortized over the year to ensure a consistent monthly rate.

• Payment Due Date: Monthly tuition is processed on the 28th of the month for the upcoming month (e.g., October tuition is charged on September 28th).

• Payment Methods: We accept credit/debit cards, cash, and checks. We recommend keeping a primary payment method on file in your [SGA Parent Portal] for automatic processing.

• Fees: A lifetime registration fee applies to all new members. Late payments or returned checks may incur additional fees.

3. Absences & Makeup Tokens

We understand that life happens! SGA offers a flexible makeup policy through our digital token system.

• Reporting an Absence: You must report your child's absence at least 24 hours in advance via the SGA App or Website to receive a makeup token.

• Using Tokens: * Each student receives up to 12 makeup tokens per year.

  • Tokens can be used to book an available spot in a class of the same level up to 7 days in advance.

  • Tokens expire 45 days after issuance.

• Limitations: Makeups are subject to availability and are not guaranteed. If you withdraw from SGA, any unused tokens are forfeited.

4. Withdrawal Policy

If you need to take a break or stop classes, we require written notice.

• Deadline: Withdrawal requests must be submitted via our Online Drop Form no later than the 1st of the month to stop enrollment for the following month.

  • Example: To stop classes for June, you must submit the form by May 1st.

• Medical Drops: Prorated credits may be issued for medical reasons when accompanied by a doctor's note.

5. What to Wear & Gym Safety

Safety is our top priority. Please ensure your gymnast is dressed for success!

• Attire: Leotards are preferred. Alternatively, tucked-in t-shirts and leggings/shorts (no zippers or buttons) are acceptable.

• Footwear: Gymnasts should be in bare feet. Adults entering the gym floor for "My Kid & Me" classes must wear socks.

• Safety Rules: * No running in the lobby or viewing areas.

  • No flash photography.

  • Wait for a coach's invitation before entering the equipment area.

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Common FAQs

Question	Answer
Do you offer trial classes?	We offer a "no-obligation" trial for new students to ensure the level and environment are a good fit.
Can I bring a sibling to the viewing area?	Yes, but siblings must be supervised by an adult at all times and are not allowed on the equipment.
What happens during inclement weather?	Closures will be posted on our website and social media. If SGA cancels a class, a makeup token will be issued.
Can I use a makeup token before the absence?	No, tokens are only issued after the 24-hour notice period or the missed class date.

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Need more help?

Our Member Services team is available at each of our five locations:

• Ballard: [phone]

• Burien: [phone]

• Columbia City: [phone]

• Lake City (26th/28th): [phone]

• Mill Creek: [phone]